We arrived home this morning and had a fantastic time in Zao. The trains were easy to navigate and efficient, and we were met at Zao Onsen bus station by the hotel shuttle. (Thank you for forwarding our arrival time email to them). Hotel Meitoya So is delightful and we were extremely well looked after.
The skiing was very good with plenty of snow as you can see from the photo from the hotel window. We would highly recommend your service and the experience in Zao. Thank you very much